Operational Change Log

(Last updated March 30, 2020)

Nova Scotia declared a Provincial State of Emergency which took effect on March 23, 2020. Due to the fast-moving changes in response to the public health threat posed by COVID-19 (Coronavirus), we are highlighting significant changes in an Operational Change Log.

Acadia University is closed to the general public. Most buildings are locked 24/7. Employees who can work at home are doing so as our operations continue online. Students are completing their semester online. Maritime students in residence were required to return home by March 22, 2020.

Out-of-province students can have others pass through the Nova Scotia border to retrieve them. Details in our March 23, 2020 update.

Facilities

Access Restrictions to Buildings

All campus buildings are locked 24/7 effective March 20, 2020. Most of us need to remain at home to flatten the curve.

The following buildings will have restricted access:

  • University Hall (University Avenue entrance)
  • Safety and Security Office (Highland Avenue entrance)
  • Wheelock Dining Hall (for students remaining in residence and employees whose duties require them to be on-site).
  • Campus Bookstore (open weekdays from 10 a.m. - 2 p.m. for safe book return) (Wheelock Hall entrance)
  • Beveridge Arts Centre, Technology Services (Main Street entrance. Hardware repair only by appointment)
  • Residence Buildings are under new restrictions as of March 23, 2020.

Woodland Trails are closed as of March 22, 2020.

K.C. Irving Environmental Science Centre and Harriet Irving Botanical Gardens are closed as of March 22, 2020.

Employees with existing after-hours access on their swipe cards will continue to have their access. All others will need to contact direct supervisors to determine their needs.

Signage is posted at all building main entrances to explain the closure and provide contact phone numbers if access is needed. ​

Operations are continuing as our employees work from home where possible and practical. Please use emails where possible to connect with them.

Campus Services

Services Continuing on Campus

  • Physical Plant
  • Safety and Security
  • Residence Life Access Control (Call or email. No drop-in service)
  • Dining Services (Wheelock Hall with reduced hours 8:30 a.m. until 7:30 p.m.)
  • Acadia Post Office continues its regular operations with modifications. (Call or email. No drop-in service.)
  • Registrar’s Office will have some staff on rotation for appointment-only service. (Call or email. No drop-in service.)
  • Campus Bookstore will be open weekdays from 10 a.m. - 2 p.m. for safe book return drop off. It continues to process online orders and they are being shipped for free within Canada.
  • Printshop (Email requests. No drop-in service). Pick up will be arranged at Acadia’s Post Office.
  • Switchboard will provide automatic options for connection to departments.
  • Residence Buildings are under new restrictions as of March 23, 2020.

Access to most campus services will be via online means. As of March 18, 2020, employees were advised to work from home as soon as possible and practical, once they had Dean and Executive Director approval. Students who remain on campus will continue to have access to services, though modified and limited.

Woodland Trails are closed as of March 22, 2020.

K.C. Irving Environmental Science Centre and Harriet Irving Botanical Gardens are closed as of March 22, 2020.

Textbook Return - the deadline for rental book returns is typically April 20, 2020, but that has been extended with a 15-day grace period. Students can return books by May 5, 2020. Students also have the option of mailing/couriering the rented books to us. Acadia University Bookstore, 44 Highland Avenue, Wolfville, NS, B4P 1Y7. Phone: 902-585-1201.

Students will need to provide their name, email address, and phone number they used to set up their rental account with the books they mail/courier, so that the proper student account is credited.

Technology Services is not open for drop-in help but is accepting phone (585-4357) and online requests for support weekdays from from 8:30 am – 4:30 pm for the duration of the Temporary Work from Home period. For the fastest support, please enter a ticket in HUB Service Portal at hub.acadiau.ca. If you have issues with HUB access, you may also send an email to helpdesk@acadiau.ca. If you require assistance with a computer or device, an appointment will be necessary. This can be organized via the HUB Service Portal.

Detailed information and technology support related to the new Temporary Work from Home Guidelines (PDF) are accessible on the HUB, listed as Work from Home.

Set your voicemail to indicate that you are out of office, using the following greeting: "You have reached [name]. I am currently working away from my office as Acadia University does its part to limit the spread of COVID-19. I have limited access to my voicemail, so please send me an email at [email]. Thank you and take care." Access to the voice mail system is available by calling 902-585-8500. Visit the HUB to learn more about greeting options.

Human Resources released a new online guide on March 18, 2020, for employees who will work from home while the University follows social distancing recommendations in response to COVID-19. General information for employees is in the Faculty/Staff FAQ, along with a copy of the new guidelines. Detailed information and technology-related support related to new Temporary Work from Home Guidelines (PDF) released on March 18, 2020, are accessible on the HUB, listed as Work from Home. Employees who can are expected to work from home as soon as possible and practical, once approved by their Deans or Executive Directors.

Human Resources also offers an Employee and Family Assistance Program (EFAP) and offers 24/7 free, confidential support to all eligible Acadia employees. Call 1-800-387-4765 or visit the Human Resources website.

Vaughan Memorial Library is closed until further notice. The Library has gone online:

The loan period for all Acadia/Novanet checked out materials has been extended until May 30, 2020. Overdue notices will not be generated and fines will be waived for Acadia/Novanet materials.

Financial Services will process invoices, travel claims, and approvals received electronically, including copies of receipts. Please submit any travel claim, cheque request or invoice relating to the 2019-2020 fiscal year as soon as possible to accountspayable@acadiau.ca. However, for audit purposes, you will still need to submit the original receipts and claims at a later date.

Procurement Services has implemented changes to purchase orders, courier shipments, and truck delivery effective March 27. See details in the Faculty and Staff section of the FAQ.

Acadia Post Office is open and operating until further notice. Users are asked to scan and email paperwork instead of using internal mail, when possible. To avoid unnecessary trips to University Hall call 1464 or email postoffice@acadiau.ca and ask if you have anything to pick up from your mailbox. If you go to the Acadia Post Office to pick up items, bring your keys. We want to limit in-person interaction. Follow Canada Post updates on service interruption and safety protocols.

The Registrar’s Office is accepting phone, email and online (HUB requests) for support and information. Staff will be onsite Tuesdays and Thursdays only, and requests for emergency service and official documents are by appointment only. The primary and preferred means for responses and issuing of documents will be electronically. Please email registrar@acadiau.ca, or submit a HUB request

Manning Memorial Chapel is closed but the Chaplain is offering support via email and phone 902-599-2436.

The Wong International Centre is closed,  but will provide workshops and other programming online. Staff are available online to provide assistance with immigration documents, taxes, and other questions.

Accessible Services are offering support via email and online means.  

Classes and Exams

All classes and labs were suspended from March 16 – 20. All in-person classes were cancelled from March 23 – April 3.

The examination period will continue; however, there will not be any in-person examinations. Students will be informed by faculty how the evaluation for their courses will be adapted by March 20, but adjustments may include:

  • take-home exams (due the end of the exam as previously scheduled by the Registrar’s Office);
  • additional assignments instead of a final examination;
  • evaluating based on work completed to date.

The withdrawal deadline was extended until April 3, 2020. Please be aware that changes in course registration status may have consequences for student loans, scholarships, etc., and that these need to be taken into account when considering a withdrawal request. Requests should be emailed to the Registrar's Office at registrar@acadiau.ca

Current students concerned that their grades do not reflect their true ability can consider a Pass (P) grade, which is an acceptable grade under Acadia’s academic regulations. Please check with your professor to pursue it.

In-person Spring Session courses will not be offered on campus.

Online courses offered through Open Acadia will continue as planned, and additional remote delivery courses are being considered. Students interested in taking Open Acadia courses should contact the Registrar’s Office or Open Acadia.

Remote delivery options are being planned for students in the BEd and MEd programs for courses that would normally be offered on campus. Students in the BEd and MEd programs will receive further details directly from Open Acadia.

A decision regarding on-campus delivery during Summer Session will be made at a later date.

Admissions and Tours

Admissions and Tours

In-person campus tours are cancelled until further notice.

Acadia is still accepting applications. Anyone with difficulties submitting application documents due to Novel Coronavirus can contact Acadia University for assistance.

There will be no in-person Spring Sessions offered on campus. Online courses are being offered.

Summer Term in-person courses continue to accept applications and enrol applicants.

Future students: acadia4u@acadiau.ca
Undergraduate students: admissions@acadiau.ca
Graduate students: gradadmissions@acadiau.ca
Open Acadia (online courses): openacadia@acadiau.ca
Acadia Divinity College applicants: adcadmissions@acadiau.ca

Travel

March 19, 2020 – Canada updated its travel advisory to Level 3 (avoid all non-essential travel). Please refer to travel advisories and consider border closures and disruptions in all modes of transportation and movement.

March 16, 2020 – Canada is barring entry to all travellers who are not Canadian citizens, permanent residents or Americans - new measures being introduced to stop the spread of COVID-19. There will be exceptions for air crew, diplomats, immediate family members of citizens and, at this time, US citizens.

March 15, 2020 – The provincial and federal governments advised Canadians to avoid international travel and recommended that Canadians return home to avoid flight restrictions.

International Travel

All non-essential international travel by faculty, staff, and students for Acadia-sanctioned activity is prohibited.

Approval for travel considered essential for Acadia-sanctioned activity is subject to review by the President and Vice-Presidents. Requests for consideration must be submitted via Directors or Deans.

Domestic Travel

Based on public health official advice, there is currently no restriction on domestic travel (within Canada). That may change.

Faculty and staff are not required to notify Acadia of personal travel at this time. If domestic travel is for an Acadia-sanctioned activity, please discuss it with your direct supervisor.

Students are not required to notify Acadia of personal travel at this time. If domestic travel is for an Acadia-sanctioned activity, please discuss it with your professor/organizer.

Returning from International Travel

Students on exchange programs have be advised to return to home and notify Michael Holmes at michael.holmes@acadiau.ca when they arrive in Canada. As per federal and provincial guidelines, anyone returning from abroad, including the United States, must self-isolate for 14 days.

Students who live in residence returning from the US and other international destinations on February 26 and later are required to notify Student Affairs, which will assist you with self-quarantine and monitoring for symptoms to protect you and others in residence. If you are not ill, you are asked to communicate with your professors directly to arrange for course accommodations.

Off-campus students returning from the US and other international destinations on February 26 and later are required to notify Student Affairs, who will assist you with self-quarantine and monitoring in ways that protect you and others. If you are not ill, you are asked to communicate with your professors directly to arrange for course accommodations.

Faculty and staff returning from the US and other international destinations on February 26 and later must self-quarantine. You are required to report your status to your direct supervisor. If you are not ill, it is expected you will work from home, as appropriate, in consultation with your supervisor.

How to self-isolate/quarantine

Monitor your health, and if you feel unwell, complete a self-assessment on the 811 website. If it is recommended, contact 811 for instruction from health officials.

Self-quarantine is to last 14 days from the date of return to Canada, and before individuals can return to campus.

Resources